"The Max impact is not isolated to any region or route," said Southwest spokesman Chris Mainz. Southwest and American both say have redistributed their fleets so that no routes suffer a disproportionate seat shortage due to the grounding of the Max. American Airlines, with 24 Max planes, flew them heavily in and out of Miami. Until the Federal Aviation Administration grounded the Max in March, Southwest was using them on many trans-continental flights. One example is Pittsburgh, where Southwest plans to suspend service to Los Angeles and Cancun, Mexico, next month because of the Max situation. airlines overall.īerg, the Hopper economist, said heavily traveled routes will probably see little disruption, but routes with lower demand might see some cancellations or suspensions for a short time. Still, the Max accounts for only about 5% of the Southwest fleet and less than 1% of the passenger-carrying capacity of U.S. Southwest Airlines has more Max jets than anyone else - 34 - and was scheduled to receive another 41 later this year, although that schedule is now in doubt. But he warned that you might end up paying more that way, especially because prices tend to rise closer to summer. "If the new flight doesn't work for you, you might consider getting your money back and finding a flight that suits you on your own," said Tracy Stewart, content editor for travel site. Travelers can seek a full refund, however, even if they bought a nonrefundable ticket.
Zillmer said under most international laws the grounding of the Max by governments is considered an extraordinary circumstance, and passengers aren't eligible for compensation for resulting disruptions. Travelers who don't like their new itinerary have limited options. Or it might arrive several hours later than the traveler expected. That could mean a nonstop flight turns into a connecting flight. They are taking passengers whose original itinerary included a Max and rebooking them on flights using other planes. airlines that used the Max before regulators grounded the jet in mid-March. Southwest, American and United are the three U.S. "With so many passengers being rebooked, flights may get more overbooked than usual, especially when weather or other factors cause cancellations."įor some passengers, the grounding of the Max will mean a change in travel plans.
"We expect a certain level of chaos," said Henrik Zillmer, CEO of AirHelp, which helps travelers get compensation for travel disruptions. The grounding of Max jets will leave other planes more crowded.
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